At Cinegear Shop, we know that creativity doesn’t wait. A missed delivery can mean a missed shot, a delayed project, or a lost opportunity. That’s why our global shipping and delivery process is engineered with the same precision and reliability we demand from our professional cinema gear. We ensure the tools you need to tell your story arrive safely and efficiently, wherever your production takes you.
Our Commitment to the Creative Professional
Whether you’re an independent filmmaker on a remote documentary shoot, a studio technician building a rig for next week’s commercial, or a content creator upgrading your vlogging kit, we’ve structured our delivery options to meet the real-world demands of your workflow. We bridge the gap between Hollywood-grade service and accessible, transparent logistics.
Shipping Options: Built for Speed & Value
Choose the shipping method that fits your project’s timeline and budget. Both options include full tracking and insurance for your peace of mind.
Recommended Standard Expedited Shipping
Carriers: DHL or FedEx
Cost: Flat rate of $12.95 USD
Timeline: 1-2 business days for order processing + 10-15 business days for delivery after dispatch.
Ideal For: Time-sensitive projects, essential gear replacements, or when you need predictable, faster transit. This is our most popular choice for working professionals who value a balance of speed and cost.
Value Free Standard Shipping
Carrier: EMS (International Postal Service)
Cost: FREE on all orders over $50 USD.
Timeline: 1-2 business days for order processing + 15-25 business days for delivery after dispatch.
Ideal For: Planned equipment upgrades, non-urgent purchases, stocking up on essentials like Anti Slip Tape, 4×5.65 Filters, or B Mount Batteries. Maximize your budget without sacrificing quality.
Important Delivery Notes:
- Order Processing: All orders are processed and prepared for shipment within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.
- Global Reach: We ship to most regions worldwide. (Please note: Deliveries to some remote parts of Asia and other isolated regions may be subject to restrictions or extended timelines. Contact [email protected] for specific country inquiries.)
- Customs & Import Duties: All international shipments may be subject to customs clearance procedures and import duties/taxes levied by the destination country. These fees are the responsibility of the recipient and are not included in the product or shipping price.
- Tracking: A detailed tracking link will be sent to your email as soon as your order is dispatched from our warehouse.
Our Delivery Promise: More Than Just a Package
Every box we ship contains more than just equipment; it contains potential. We handle your curated professional selection—from delicate Anamorphic Lenses and Haida Filters to robust SmallRig support systems—with the utmost care. Our packaging is designed to protect your investment from our door in Panama City to your door, wherever that may be.
Hassle-Free Returns: Your Confidence is Key
We stand behind every product. If any item doesn’t meet your expectations, you have 15 days from the date of delivery to initiate a return for a refund or exchange. This policy reflects our confidence in the Performance & Reliability of the gear we provide and our commitment to your complete satisfaction. Visit our Returns & Refunds page for full details.
Ready to Equip Your Vision?
Explore our meticulously selected inventory of professional video & cinema gear, from Cine Lenses and Action Cams to Audio and Grip Equipment. Add your essential tools to the cart, select your preferred shipping method, and join thousands of global creators who trust Cinegear Shop.
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Questions about delivery for your specific location? Contact our support team. We’re here to help.